ACCESIBILITY

ACCESSIBILITY STATEMENT

J.M. CASTRO is committed to making its website accessible, in accordance with the Royal Decree 1112/2018, of September 7, on the accessibility of public sector websites and mobile applications.

This accessibility statement applies to the website tallerescastrobus.com:

COMPLIANCE STATUS

This website is partially compliant with Royal Decree 1112/2018 due to the exceptions and non-compliance aspects indicated below.

NON-ACCESSIBLE CONTENT

The content listed below is not accessible for the following reasons:

Lack of compliance with Royal Decree 1112/2018
– There may be occasional coding errors on some web pages. **[4.1.1 Processing]**
– Some user interface components may not be properly labeled. **[4.1.2 Name, function, value]**

Disproportionate burden
– Not applicable.

PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on December 2, 2024.

The method used to prepare the statement was a self-assessment carried out by Dosernet.

Last review of the statement: December 2, 2024.

FEEDBACK AND CONTACT INFORMATION

You may submit **communications regarding accessibility requirements** (Article 10.2.a of Royal Decree 1112/2018), such as:

• Reporting any potential non-compliance by this website.
• Communicating other difficulties accessing the content.
• Making any other suggestions or improvement proposals regarding the website’s accessibility.

These communications can be made through the contact form on this website or by calling +34 646 95 20 66.

You may also submit:

• A complaint regarding compliance with Royal Decree 1112/2018, or
• A request for accessible information related to:
  • Content excluded from the scope of Royal Decree 1112/2018 as established in Article 3, section 4.
  • Content exempt from accessibility compliance due to disproportionate burden.

In the request for accessible information, you must clearly specify the facts, reasons, and requests to confirm that it is a reasonable and legitimate request.

Complaints and claims regarding accessible information will be processed through the contact form and will be received and handled by the website management department.

ENFORCEMENT PROCEDURE

If a request for accessible information or a complaint has been rejected, if the response is unsatisfactory, or if no response is received within twenty working days, the concerned person may file a claim.

A claim may also be submitted if no response has been received within the specified period.

Claims can be submitted through the **Generic Instance** of the **Electronic Headquarters of the Ministry of Economic Affairs and Digital Transformation**, as well as through other options provided by **Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations**. Claims will be received and processed by the **General Subdirectorate for Service Inspection of the Ministry**.

OPTIONAL CONTENT

This website is designed so that users can adjust the text size, color, and page background according to their needs using the standard browser settings.

If you wish to change the text size in major graphical browsers, follow these steps:

• **Internet Explorer, Mozilla, and Firefox:** View > Text Size
• **Opera:** View > Zoom
• **Safari:** View > Make Text Bigger
• **Chrome:** Customize page > Text Size

To modify the size of everything on the page:

• **Ctrl + +** to increase it
• **Ctrl + –** to decrease it
• **Ctrl + 0** to restore the original text size

If you wish to disable the stylesheet or modify the text color, you can refer to the WAI page **How to Change Text Size or Colors**, which is also available in Spanish.